Your Resources

Telehealth appointments are eligible for payment through MCP if you are a fee-for-service physician. Click here to see details on MCP during the COVID-19 pandemic. Please note: To use the Facility Based Telemedicine codes you must be pre-approved by the Telehealth Program. Please refer to the Provincial Telehealth Manual or reach out to the Telehealth Program for more information.

Resources for Providers

Introduction to Telehealth: RHA (Outside a Facility)
Joining Your Call – Patient User Guide
Considerations for Virtual Care
Introduction to Home Based Telehealth: Facility

CISCO Jabber for Providers

User Guide: CISCO Jabber Quick Reference Guide
User Guide: Accessing CISCO Jabber

Video Resources:

Other Provider Telehealth Resources

Horus Scope Training Videos:

Scheduling Appointments

Telehealth providers can choose to book their own Telehealth appointments or avail of Support Staff for appointment bookings.

Apply to iScheduler: If you do not yet have access to iScheduler, click here to apply

Booking Appointments in iScheduler (Outside a Facility)

These training resources are intended for booking Telehealth appointments when the patient is connecting from outside a health care facility.

Booking Facility Based Appointments in iScheduler

These training resources are intended for booking Telehealth appointments when the patient is connecting from inside a health care facility.

iScheduler users at the Provider Site 

iScheduler users at the Patient Site 

Zoom Resources