Regional Health Authority Provider – Support

SUPPORT CONTACT INFORMATION

Home-Based Virtual Care Support: Patients and General Public
Monday to Friday, 8am-4pm Phone: 1-888-590-1111

Facility-Based Virtual Care Appointment Scheduling (iScheduler) Support
Email: telehealth.scheduling@nlchi.nl.ca

For general virtual care inquiries and applications
Email: info.virtualcare@nlchi.nl.ca

Eastern Zone Providers
Monday to Friday, 7:30am-4:30pm 709-777-1950 Option 4
Outside regular hours, call to request on-call IT via the switchboard

Central Zone Providers
Monday to Friday, 8am-4pm: 1-877-902-6777
Outside regular hours, call 292-2500 to request on-call IT via the switchboard

Labrador-Grenfell Zone Providers
Monday to Friday, 8am-4pm, please call our help desk at 709-350-4357 or
email: service.desk@lghealth.ca
Outside regular hours, call to request on-call IT via the switchboard in both North (Labrador Health Centre) and South (Curtis Memorial Hospital)

Western Zone Providers
Western Health Helpdesk Monday to Friday, 8am-4pm
Telehealth endpoints, Jabber or Zoom for Healthcare: 784-5368 or 784-5468
Email: HelpDesk@westernhealth.nl.ca
After Hours Western Health IT Support: 632-4518