Regional Health Authority Provider – Support

SUPPORT CONTACT INFORMATION

Home-Based Virtual Care Support: Patients and General Public
Monday to Friday, 7am-5pm Phone: 1-888-590-1111
Email: virtualcaresupport@nlchi.nl.ca

Facility-Based Virutal Care Appointment Scheduling (iScheduler) Support
Email: telehealth.scheduling@nlchi.nl.ca

For general virtual care inquiries and applications
Email: info.virtualcare@nlchi.nl.ca

Eastern Health Providers
Monday to Friday, 8am-4pm Pager: 570-9611
Outside regular hours, call to request on-call IT via the switchboard

Central Health Providers
Monday to Friday, 8am-4pm: 1-877-902-6777
Outside regular hours, call 292-2500 to request on-call IT via the switchboard

Labrador-Grenfell Health Providers
If you need immediate assistance, please call our help desk at 1-855-350-4357 or email: im&t@lghealth.ca

Western Health Providers
Western Health Helpdesk Monday to Friday, 8am-4pm
Telehealth endpoints, Jabber or Zoom for Healthcare: 784-5368 or 784-5468
Email: HelpDesk@westernhealth.nl.ca
After Hours Western Health IT Support: 632-4518

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